Serving Muskegon, Ottawa, Allegan and Kent Counties

Assisted Non Emergency Transport

1324 Emerald Ave. NE
Grand Rapids, MI 49505

Contact: Eric Kay
[email protected]

Transporting people with physical and cognitive disabilities using a wheelchair minivan. The vehicle’s suspension offers a smooth ride! Family members and medical assistants are encouraged to ride with no additional fees.

If you are experiencing symptoms such as a runny nose, cough, shortness of breath, or fever, please inform us promptly so we can assess whether wearing a mask is advisable. If you’re aware that you have covid, kindly contemplate rescheduling your appointment.

Wheelchair Lift: yes (700 lb – Notify us for above average weight.)

Days and Hours of Operation: Standard hours: Mon-Fri 6am – 5pm. After hours and weekend appointments available with advance notice. Office hours: Mon-Fri 8:30am – 5:00pm.

Geographical Area Served: Greater Grand Rapids Metropolitan region.

Fees/Fares: $105 round trip up to 10 miles. Each additional mile after 10 miles is $3.05. An additional fee may be added due to location of pickup. Prices may change due to overhead costs involving insurance rates and gas premiums.

Who We Serve: Seniors, Medical, Persons with Disabilities

How Much Notice is Necessary: Prefer at least 72 hours. Same and next day may be accommodated.

Eligibility: Everyone is welcome. Please note Medicare does not typically cover Wheelchair and Ambulatory services. Straight standard Medicaid is not accepted. Contact your Insurance provider for details.

Proof of Eligibility: