Serving Muskegon, Ottawa, Allegan and Kent Counties

Kent County Department of Human Services

121 Franklin SE
Grand Rapids, MI 49507
616.248.1941


[email protected]

Contact: Donna Hummel
[email protected]

MDHHS does not provide transportation, but does provide reimbursement to providers who transport eligible MA clients. Reimbursement is provided at the least expensive cost/means.

Wheelchair Lift: yes

Days and Hours of Operation: Varies

Geographical Area Served: Kent County

Fees/Fares: DHHS-5330 Medical Verification for Transportation Form on file prior to authorization

Who We Serve: Medical

How Much Notice is Necessary: 6-8 weeks notice for new clients, otherwise 3 weeks notice is needed

Eligibility: Clients must have active Medicaid and the DHHS-5330 Medical Verification for Transportation Form on file.

  • a) If client has active Medicaid but does not have an HMO we can assist with transportation to all non-emergency medical appts.
  • b) If client has active Medicaid and an HMO we can only assist with transportation to mental health or substance abuse appts.
  • c) If client has active Medicaid/HMP and also has an HMO we can only assist with transportation to mental health appts.
  • d) Healthy Kids Dental – regardless if the client has an HMO or not.

Proof of Eligibility: DHHS-5330 Medical Verification for Transportation Form